Return Policy

Refunds are made in the original form of payment and are issued to the person documented on the original order as the "Bill To" Customer.

​Please allow 7-10 business days for your return to be processed. Please allow 5-10 business days for the refund charge to reflect back onto your bank statement. Should you require further assistance, please email info@osensual.net "If product is found not to be defective there will be a restocking fee."